Last Updated: 19/10/2025 Welcome to MyDogSpaw website www.mydospaw.com. By accessing our website, booking grooming services, or purchasing products, you agree to the following Terms and Conditions. Please read them carefully.
1. Services and Appointment Booking
1.1 Booking – All grooming appointments must be booked via our online system or by contacting us directly.
1.2 Confirmation – A confirmation email or SMS will be sent once your booking is complete. Please ensure your contact details are correct.
1.3 Deposits – Certain services may require a deposit at the time of booking. Deposits are non-refundable unless canceled within the allowed window.
1.4 Cancellation & No-Show Policy – Cancellations must be made at least 24 hours in advance. Late cancellations or no-shows may incur a fee of 20% of the service price.
1.5 Pet Safety & Behavior – Owners must disclose any health conditions, allergies, or behavioral issues. My Dog Spaw reserves the right to refuse or modify services if a pet is aggressive, sick, or poses a risk to staff or other pets. We are not responsible for pre-existing conditions, stress, or injuries unrelated to grooming.
2. Products
2.1 Orders – All products are subject to availability.
2.2 Pricing & Payment – Prices are in USD and include applicable taxes unless stated otherwise. Payments are securely processed via Stripe.
2.3 Shipping & Returns – Shipping times may vary. Returns or exchanges are accepted within 30 days of delivery for unused and unopened products. Custom, personalized, or sale items are non-refundable.
3. Website Use
3.1 Eligibility – Users must be at least 18 years old to use this website and purchase products or services.
3.2 User Accounts – Users are responsible for maintaining account confidentiality and all activity under their account.
3.3 Prohibited Conduct – Users may not: Use the website for unlawful purposes. Interfere with website operations. Upload harmful, abusive, or illegal content.
4. Intellectual Property All content on this website, including text, images, logos, and trademarks, is owned by My Dog Spaw or its licensors. No content may be copied, distributed, or reproduced without prior written permission.
5. Limitation of Liability
5.1 Grooming Services – My Dog Spaw is not liable for accidental injuries, allergic reactions, or unforeseen health issues.
5.2 Products – My Dog Spaw is not responsible for misuse or unintended results of purchased products.
5.3 Website – My Dog Spaw is not responsible for technical errors, downtime, or data loss affecting bookings or purchases.
6. Marketing & Communications By providing your email or phone number, you consent to receive communications from My Dog Spaw, including: Booking confirmations and reminders Promotions, discounts, and special offers Pet care tips and updates You can opt-out at any time via the unsubscribe link in emails or by replying STOP to SMS messages.
7. Privacy Your personal information is governed by our [Privacy Policy]. By using this website, you consent to the collection, storage, and use of information as described therein.
8. Governing Law These Terms and Conditions are governed by the laws of the State of Florida, USA. Disputes will be resolved in the courts of Naples, Florida.
9. Changes My Dog Spaw may update these Terms and Conditions at any time. The updated version will be posted on this page with the revision date.
10. Contact For questions regarding these Terms and Conditions:
Email: mydogspawcare@gmail.com
Phone: 2397779557
Address: 2740 Bayshore Dr Unit 5, Naples, FL 34112
